FAQ

How do I access my template?

After purchase, you’ll receive instant access to your editable Canva template. Simply open the link provided and start personalizing your design directly in your browser.

Do I need special software to edit my template?

No. All templates are editable in Canva, a free and easy-to-use online design platform. No additional software is required.

Can I edit the template on my phone or tablet?

Yes, Canva works on desktop, tablet, and mobile devices. For the best editing experience, we recommend using a desktop or laptop.

What can I customize?

You can personalize text, fonts, colors, and certain design elements depending on the template. Each listing includes details about what can be edited.

Will I receive a physical product?

No. All items are digital downloads. No physical products will be shipped.

Can I print the invitations myself?

Yes. You can print your finished design at home, through a local print shop, or with an online printing service.

Do your invitations include digital options?

Yes. All invitation designs include both printable and digital invite options, making it easy to share your invitation by text, email, or phone.

Do you offer matching party bundles?

Yes. Many of our designs are available as matching party bundles, including coordinating stationery and celebration templates for a beautifully cohesive event.

Can I use the templates for twins or siblings?

Absolutely. We offer a growing collection of coordinated templates designed especially for twins and siblings, including birthdays, baptisms, and baby showers.

Do you accept returns or cancellations?

Due to the digital nature of our products, all sales are final and we do not offer returns or cancellations. If you experience any issues with your template, please contact us — we’re happy to help.

How quickly will I receive help if I have a question?

We aim to respond to all customer inquiries within 24–48 business hours.