Refund policy
At Gather & Hazel, we specialize in digital products and editable Canva templates designed to make your celebrations beautiful and effortless.
Due to the digital nature of our products, all sales are final and we do not offer returns, exchanges, or cancellations once a purchase has been completed.
Please review all product descriptions carefully before purchasing to ensure the template meets your needs.
If you experience any issues accessing, downloading, or editing your template, we’re always happy to help. Please contact us and we will do our best to resolve the issue as quickly as possible.
Important Information
- All products are digital downloads only.
- No physical items will be shipped.
- Templates are editable in Canva.
- Most designs include printable and digital invite options.
Order Issues
If you receive the wrong file or experience a technical problem with your order, please contact us within 7 days of purchase so we can assist you.